Toronto, Canada – Vertus Group, a division of Jonas Software, is pleased to welcome Benbria to its growing portfolio.
Benbria supports organizations that operate complex, customer-facing environments by providing software that helps teams identify issues quickly, respond consistently, and improve operational decision-making. The company’s platform is embedded in day-to-day workflows, enabling frontline and management teams to act on feedback in real time and maintain high service standards across distributed locations.
“After many years of building Benbria, it was important for us to find a long-term home that understands our customers, our people, and the importance of sustainable growth,” said Jordan Parsons, CEO of Benbria. “Vertus shares our values and gives us the stability and support to continue serving our customers while investing in the future of the platform.”
“Joining Vertus marks an important next chapter for Benbria,” added Parsons. “We’re excited to remain focused on our mission while benefiting from the experience, scale, and operational discipline that Vertus brings as a long-term owner of software businesses.”
“Benbria has built a solid product,” said Jim Fedigan, Group CEO of Vertus. “The business aligns with our long-term ownership philosophy, and we look forward to supporting the team as they continue to operate and grow the company.”
Benbria will continue to operate independently with its current team in place. As part of Vertus, it gains the backing of a long-term, supportive home and access to a network of fellow software companies focused on sustainable growth and continuous improvement.
ABOUT BENBRIA
Benbria is a real-time experience management software company that helps organizations capture feedback, engage stakeholders, and take action across critical customer and employee touchpoints. Through its Loop Experience Platform, Benbria enables omni-channel communication, rapid issue resolution, and actionable insights that improve service delivery, strengthen relationships, and drive measurable business outcomes across hospitality, retail, healthcare, higher education, and other location-based industries.
Discover its suite of innovative solutions: benbria.com
ABOUT VERTUS GROUP
Vertus Group owns and operates independently managed software brands across several distinct verticals, offering them market-leading strategic guidance and unlimited growth opportunities. As a portfolio of Jonas Software and Constellation Software Inc. (TSX: CSU), Vertus Group employs the same buy-and-hold forever approach to acquisitions as its parent organizations. The group’s primary goal is to acquire high-performing vertical-market software businesses while preserving the culture and legacies that have helped make these companies successful.
Learn more about Vertus Group’s acquisition process: Being Acquired
